You will receive an email confirmation once your order is placed, then another email once it is ready to collect. If you wish to Pickup, select the option at the checkout. Please check you are able to get to the location if you wish to collect.
The item(s) will be available to collect from the location where it is housed (either London or Dubai.) If you have multiple items in your order that are housed in different locations, the Pickup option won't appear. In Store PickupĪt the checkout, you may be offered the choice to collect your item(s) in store. Credit card companies may apply additional charges such as currency fees for international purchases. The cards are charged via our secure payment partners Stripe, PayPal and for the order value, plus shipping. We accept payments from all major credit cards (including American Express). Local regulations may also prohibit import of items made with exotic materials.įor further information, please check out our Terms and Conditions Payments CurrencyĪll our transactions are in GBP, any other currencies quoted on our site are for guidance only.
#Lockit bag full
In the rare event that we are unable to successfully deliver items due to a mismatch in live inventory, Luxury Promise will cancel the order and make a full refund. Luxury Promise makes every effort to maintain live product listings. The placement of an order does not guarantee delivery of an item. For UK shipments, we offer a Next Day service (except weekends). Items shipping to anywhere else in the world will arrive within 7-10 workings days, subject to any required customs clearance, see below.* Delivery exceptions
Processing timeĪll items are shipped via our trusted partner DHL. Luxury Promise is not liable for delays in orders because of custom clearance issues at destination. Luxury Promise provides DHL with all required shipping information upon dispatch, and any additional duties or taxes will be calculated by DHL and payment will be taken at time of delivery. All items are shipped from the UK, Dubai, USA or Singapore and may be subject to local import taxes or custom duties.
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